Frequently Asked Questions
Find answers to common questions about your Imperial experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 60 minutes of purchase by contacting our support team.
Are the colors shown on the website accurate?
While we strive for color accuracy, actual shades may vary slightly depending on your monitor settings and studio lighting.
Does Imperial restock sold-out items?
Many of our signature pieces are restocked. You can sign up for 'Back in Stock' notifications on the specific product page.
How should I care for my Imperial garments?
Care instructions are provided on the internal label of every garment. We recommend following these closely to maintain the quality of the fabric.
Do you offer international shipping?
Yes, Imperial ships to over 50 countries worldwide. Shipping rates and delivery times vary by destination.